How to Use OBS to Stream on Facebook Live (with Pictures)
Contacting the Facebook support team by using official pages might be a great method in order to get support from them.
This process would take anywhere between a few days to a few weeks, depending on how long it takes Facebook to respond.
However, in most cases, for live chat to take place on Facebook Messenger, the customer needs to be logged in to Facebook.
When a live agent is needed, the chat can easily be handed over to a live agent at just the right time.